Living Our Mission for More than 70 Years

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(513) 868-3210
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(888) 597-2751
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Family Connection

Care for your loved one… Peace of mind for you.


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Family Connection serves as a liaison between the older adult, family members, doctors and other resource providers by coordinating communication so that everyone is informed and updated at all times. We provide more than a service. We create a professional relationship that helps older adults stay in their own homes for as long as possible while maintaining a high quality of life.

Our Services

Our most frequently requested services include:

  • Represent and communicate with local and out of town families
  • Advocate for clients
  • Anticipate and plan for future needs
  • Assist with moving to or from a retirement complex, assisted living, or skilled nursing facility
  • Screen, arrange and monitor in-home services
  • Coordinate with medical, financial, and legal professionals
  • Provide crisis intervention and 24/7 availability

100% of Family Connection clients have improved the quality of their lives; evidenced by increased socialization, improved health, receiving appropriate services to allow them to stay in the living environment of their choosing


If you are concerned about yourself or a loved one, or if you are uncertain about whether or not FamilyALCA_Member Connection is the most appropriate service, an expert care manager will consult with you to determine the best course of action. A consultation can help to identify available resources, inform individuals and families of options and guide decisions about how to proceed. Consultations are free, can be scheduled at any mutually convenient time, and can occur in your home, at our office, or at another location.


Unwanted, unused, and expired medications can be taken to a local police department for collection and disposal using methods that are both legal and environmentally friendly. Keeping them around poses a risk to older adults who may take them by accident. They may also be a source of theft by individuals looking for easy access to prescription medicines, especially pain pills. 24-hour drug drop boxes are available seven days a week in the lobby of the following police departments:
  • City of Fairfield - 5230 Pleasant Avenue, Fairfield
  • Hamilton - 331 Front Street, Hamilton
  • Monroe - 233 S. Main Street, Monroe
  • Visit the Ohio Attorney General for a full list of drug drop boxes
Continuing care retirement communities are one option for long-term care. They offer a variety of services within one community and can guarantee lifetime housing as levels of care needs change. Healthy adults reside in independent housing units (houses, apartments, or condominiums). When they can no longer care for themselves without additional help, they can move into assisted living units, and if necessary, into skilled nursing units. The community offers one location in which to live for the duration of one’s life with much of their potential future care on site. These features, however, come with a price. Continuing care retirement communities are the most expensive long-term care option.
A professional geriatric care manager can help with that determination. A comprehensive assessment of mom will provide a foundation for deciding what kinds of services and supports mom may need now and what she may need in the future. An assessment may reveal that mom is able to continue living at home for now if she has help with some of her daily routines. If the level of care is greater than what can be provided at home, assisted living may be the answer. Understanding mom’s level of care needs will help to better inform you, your sister, and your mom of the best options to consider.
Free 30 minute initial consultation and screening. $80 per hour after the initial consultation. Amount of time is dependent on the needs of the individual client.

Family Connection Care Manager

Paula Dunlap, RN-CMC

Paula is a Registered Nurse and a graduate of Miami University School of Nursing. She has worked in a variety of areas including community nursing, hospice, and geriatric care. Paula is certified care manager with the National Academy of Certified Care Managers and an Advanced Professional Geriatric Care Manager with the Aging Life Care Association. She was recently elected to the Aging Life Care-Mid West Board of Directors.

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